Managed lead response for U.S. HVAC businesses

Stop losing leads while you’re busy—or asleep.

RelayKite responds to new HVAC inquiries, follows up with prospects, and helps turn existing leads into booked appointments. Messaging and booking depend on the channels and calendar configured for your business.

A clearer next step for every inquiry

New HVAC inquiry

A configured source brings a new service request into the flow.

Prompt response and follow-up

A configured conversation gives the prospect a useful next step.

Calendar handoff

Appointment booking follows the calendar connection agreed for your setup.

A familiar HVAC challenge

The lead is already paid for. The next step still matters.

01

You paid to get the lead

A new inquiry represents attention and marketing spend you have already invested.

02

Customers expect an answer

That expectation does not pause while you are on a job, driving, or helping another customer.

03

A long delay leaves room to lose the next step

If a callback takes too long, the customer may contact a competitor who answers first.

A configured follow-up flow

From first inquiry to a possible appointment.

The channels, timing, and calendar handoff are set up around your business.

  1. 01

    A new inquiry arrives

    A lead comes from your website, Google, social media, or another source included in your setup.

  2. 02

    The conversation starts

    RelayKite starts a prompt response through the messaging channel configured for your business.

  3. 03

    Follow-up continues

    If the prospect does not respond, the configured follow-up can provide another clear next step.

  4. 04

    Move toward a booking

    When a calendar connection is part of your setup, the lead can be guided toward an available appointment.

An after-hours example

A late inquiry can still get a next step.

This fictional exchange shows one possible conversation when the service, messaging channel, and live calendar have been configured for the business.

Illustrative fictional conversation — not a real customer result or a guarantee. Calendar availability and booking behavior depend on setup.

  1. Homeowner · fictional example

    Our AC stopped cooling. Can someone come tomorrow?

  2. RelayKite

    I can help check a service time. Would a morning appointment work?

  3. Homeowner

    Yes, before noon.

  4. RelayKite

    The configured calendar shows 9–11 a.m. tomorrow. Should I book that?

  5. Homeowner

    Yes, please.

  6. RelayKite

    You’re booked for tomorrow, 9–11 a.m.

Shown as a sample only. Actual messaging and calendar availability vary with the agreed configuration.

A planning tool

How much could unanswered leads be costing you?

Adjust the sample inputs to estimate potential recovered revenue. Your actual results may differ.

Your business inputs

Editable illustrative assumption. This is not measured RelayKite performance.

Illustrative estimate

Potential recovered revenue

A planning estimate based on the inputs and recovery-share assumption you choose. It is not a forecast, measured result, or promise.

Potential recovered revenue estimate per month: $12,000per month, estimated

Formula: 100 × (1 − 20%) × 10% × $1,500 average customer value.

Free 5-minute Lead Response Audit

See what a new customer sees when they try to reach you.

A person reviews your public website for the basics that help a customer request service. RelayKite follows up with the audit request; it is not generated automatically or completed instantly.

  • Online booking
  • Clear contact form
  • SMS option
  • After-hours message
  • Response-time promise
  • Clear next step
  • Clicks to request service

Illustrative sample audit

Fictional HVAC Co.

Illustrative findings

These sample findings are fictional and are not a review of a real company website.

Online booking
Not found
Clear contact form
Present
SMS option
Not found
After-hours message
Not found
Response-time promise
Not found
Clear next step
Call the office
Clicks to request service
3 clicks from the homepage

Request your free audit

Share your business details. A person will review the public website and RelayKite will follow up about the request.

Request my free Lead Response Audit

Talk through your current lead flow

Book a 10-Minute Demo

Tell us a little about your HVAC business. RelayKite will follow up to arrange a short conversation about your inquiry and booking setup.